OWNER RELATIONS

Stop Emailing Owners Spreadsheets

Every owner gets their own login — bookings, statements, expenses and exactly what they are owed, without asking you for it.

The questions that fill your inbox at month end are already answered on the screen they can reach themselves.

Their Own Login, Not Your Inbox

Owners see their properties and only their properties — enforced in the database, not in the menu.

Their properties
Bookings calendar
Statements
Expenses
Performance
Documents

Statements That Tie Out

Every statement is built from the same double-entry ledger that runs the business — not a report assembled beside it. What the owner reads is what the books say.

Trust Accounting Built In

Owner money is tracked separately from operating money, reconciled against the bank, and a closed month cannot be quietly back-dated. Reopening one is a deliberate act with a reason attached.

Expenses With an Owner On Them

Maintenance and cleaning charges say whose they are before they reach a statement, so the month-end conversation is about the work, not about who is paying for it.

From “What Are We Owed?” to a File Your Bank Runs

Owners enter their own bank details once. You press one button at period end and get a NACHA file your bank executes.

The owner enters it, not you

Account details are entered by the owner, encrypted, and never shown back to anyone — only the last four digits appear on any screen, including yours.

A changed account is held

Changing where money goes starts a security hold before anything can be paid to it, and an owner cannot verify their own change. Removing an account takes effect immediately, because stopping money is the safe direction.

Your bank moves the money

Stay Orbis produces the instruction; your own bank executes it. No third party becomes merchant of record for money sitting in a trust account.

Nothing is marked paid on trust

A batch is exported, not settled. It is only marked paid once a human has seen the bank confirm it — because marking money paid on the strength of a document is how a ledger starts lying.

Owner Stays and Friends-of-the-Owner

Owners book their own property from the portal, and can pass access to family and friends without it being mistaken for a paying reservation.

  • Owner stays block the calendar like any other booking
  • Guest access granted by the owner, revocable by you
  • Never counted as rental revenue in the owner statement
  • Cleaning still scheduled, so the turnover is not missed

Why owners ask for this

An owner staying in their own unit is not revenue, but it still costs a clean and it still occupies a night. Recording it as a booking keeps the calendar honest; keeping it out of revenue keeps the statement honest.

Most systems make you choose one or the other.

Give Your Owners Somewhere to Look

Start your 14-day free trial and put your first statement in front of an owner.

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